On 16-17 May, the Application/Service Engineers Mauro Nolli and Daniele Rosa from HEIDENHAIN Italiana attended training at Leine Linde headquarters in Strängnäs, Sweden.
“When working with technical support, it is crucial to increase your knowledge and know-how,” Mauro Nolli explains. “Leine Linde’s products are different from what we are accustomed to at HEIDENHAIN, so expanding our knowledge and gaining insight helps us provide our customers with world-class service and support.”
The training covered a variety of essential topics, including fieldbus protocols such as PROFINET and CANOpen, as well as diagnostic tools like ADS Classic, Online, and Uptime. Additionally, they learned about the manufacturing process, tools, and other important know-how to improve their services to our customers.
“This training also gives us an opportunity to build and strengthen relationships with our colleagues at Leine Linde for future collaborations. It was very nice to meet face-to-face,” Mauro concludes.
Leine Linde develops and manufactures robust encoders, sensors, and system electronics for industrial applications. Our products are tailor-made for each customer’s need and are often the choice for heavy-duty operations located in demanding environments. Founded in 1967, Leine Linde now operates in more than 100 countries and has approximately 170 employees. Development and production are mainly concentrated in Strängnäs, Sweden. Leine Linde is part of the German HEIDENHAIN Group.